Refund and Returns Policy
Our Refund and Returns Policy ensures transparency and peace of mind by clearly outlining the conditions and timelines for cancellations or partial refunds. It is designed to protect both learners and Tech Learniversity, making the process fair, user-friendly, and compliant with industry standards.
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Return and Refund Policy for Tech Learniversity
At Tech Learniversity, we are committed to providing high-quality online educational programs. We understand that sometimes circumstances change, and you may need to request a refund or return. Please read our policy carefully:
General Policy
1. Eligibility for Refunds:
– All requests for refunds must be made within 14 days of the purchase date.
– To be eligible for a refund, you must not have completed more than 20% of the course content.
2. Digital Products:
– For digital products such as online courses or training materials, once you have accessed more than 20% of the course content, we cannot offer refunds due to the nature of digital content.
Refund Process
1. To initiate a refund, please contact us at business@techlearniversity.com with your order details and reason for the refund request.
2. Refund Approval:
– Once your refund request is received, it will be reviewed. If approved, your refund will be processed back to your original method of payment within a certain number of days.
3. Shipping Costs:
– Any shipping costs incurred (if applicable) are non-refundable. If you received a refund, the cost of return shipping will be deducted from your total refund amount.
Exceptions
– Any course that has been accessed beyond 20% will not be eligible for a refund.
– In cases where technical issues prevent access to the course, we may consider exceptions on a case-by-case basis.
Changes to This Policy
We may update this policy from time to time. We encourage you to review this page periodically for any changes.
Need help?
Contact us at business@techlearniversity.com for questions related to refunds and returns.
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